Event Info
Plan your perfect Carnivale experience!
Find your way around the park, explore guest facilities, learn about accessibility, or get in touch with us directly.
Park Map
Facilities
Lost & Found
If you've lost or found something, please visit Guest Services or you can give them a call on (07) 5588 2178.
First Aid
Registered Nurses staff the First Aid Centre. Personal medical equipment and refrigerated medication can be stored here, but everyday-use items are not provided.
Stroller/Wheelchair hire
Free wheelchair hire with ID, book ahead with Guest Services. Standard Stroller Hire: $20, for children 6 months+, up to 15kg, under 100cm.
Electronic Lockers
Lockers are available for hire on Top Terrace, adjacent to Dockside Tavern & Castaway Bay.
Accessibility Services
Disability Services include car parking, toilets and ramps. For more information, visit our accessibility page.
Contact Us
Call Us 13 33 86
Call Centre Hours: Monday to Friday - 8am - 5:30pm Saturday - 8am - 5pm Sunday - 8am - 4pm
Email Us We'd love to assist you. Please fill out the form below, and a member of our Guest Services team will reach out to you as soon as possible.
Have a question? Find answers to our frequently asked questions. Frequently Asked Questions
Send Us An Email
Have a question? Check out our FAQs, or if you can't find the answer you're looking for, email our Guest Services team below. Currently standing in line or inside the park? Head to Guest Services for faster support.